Dterm SP 30 Soft Phone
Telephone may not convey enough essential information in this era of advance technology. Thus, NEC has devised a solution. Dterm SP 30 Soft Phones. With the power to share applications, conduct video conferences and visualise ideas using virtual whiteboard and other visual aids over seamlessly integrated networks, it sets a superior standard for comprehensive communication.
Inaset
NEC INASET terminals deliver traditional business functionality while providing new value not typically offered by a voice communication device.
This technology-packed device is far more than a phone-"it's a Smart Phone." Access all the data you need to work with from one convenient place: NEC's INASET. Utilising the feature buttons, jog key and dial pad on the INASET, users can quickly input and access data on the color display. Other features are:-
- Phone directory for storage of personnel and corporate information
- Internet browsing capability for accessing e-mail, web access and corporate web site.
- Caller indication display-the name, number and other relevant date such as the caller's title and Company for which they work.
- Maintenance screen for configuring the Smart Phone.
- Help screen for information about buttons or features that the user can utilise on the terminal.
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Integrate Call Centre
The NEAX range with Open Application Interface (OAI) could automatically direct incoming calls to a group of extensions or Agents. When all in the group are busy, waiting callers hear a series of messages or calls could overflow to alternative destinations. A Management system can observe the status of all calls and the efficiency of distribution. Peripheral application processors allow LAN and Internet connectivity, screen pops, skill based routing, automatic call bank, outbound call placement. The system could generate 128 reports on status of calls and how it was handled.
Hospitality Features
The 2000 IPS and 2400 IPX come standard with optional Hospitality Software. This allows for basic operation by Front Desk phones; to full integration of PMS system with guest name, wakeup calls, maid status, check-in check-out service, room cut-off, call restrictions, Personal Directory Assistance for Guest, Concierge Support Service, "one touch" Call Centre Room Service, Personal Handy phone System (PHS), Fax and Shot Messaging System, Wireless LAN, High Speed Internet Access, Security Solution etc.
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