Business Communications | Malaysia Effective Business Communications | Video Surveillance Systems

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Company Profile

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Business Communications,Effective Business Communications,Video Surveillance Systems,Malaysia

business communications
Business Communications Department markets AVAYA solutions for Banking & Financial Industries, Telekom Industries and other major corporations.

The solutions including MultiServices Networking, Definity VoIP and Multichannels CRM Contact Center with the integration of operational application.

Avaya DEFINITYŽ IP Solutions brings voice and data together, to make your business communication everything you want it to be.

With DEFINITYŽ IP Solutions, Avaya has broken the barriers between data and voice communications. This powerful, full-featured solution is so flexible that you can tailor it precisely to complement the way you do business. Together with other members of Avaya's Enterprise Class Internet Protocol Solutions (ECLIPS) family, DEFINITYŽ IP Solutions is the right solution to meet your critical business needs, both today and tomorrow.

Avaya has arguably the most comprehensive portfolio of CRM solutions in the market today with the objective in mind of providing the ultimate choice and flexibility in offering CRM solutions that meet your immediate and future needs. Our solutions are aimed at providing either simple or comprehensive solutions to suit your needs at different stages in their CRM and Call Centre strategies. These solutions are designed with migration path in mind so that those customers who start with our entry-level offering can move to the more advanced solution without too much cost and without replacing too many components.

A comprehensive Suitr of Solutions :-

  • Definity ACD
  • ECLIPS
  • MultiService Networking
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response System (IVR)
  • CentreVu CMS/BCMS Reporting System
  • CentreVu Advocate
  • CentreVu Internet Solutions
  • CRM Central Workflow Engine
  • Mosaix Proactive Contact
  • Workforce Management System
  • Consulting & System Integration

For further enquiries or more product information, kindly contact Mr.Sieh Joo Chyn at 603 - 7953 8530 or e-mail: siehjc@oce.com.my

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Business Communications | Malaysia Effective Business Communications | Video Surveillance Systems